Privacy Policy

Privacy Notice

Kinetic Business Solutions Middle East FZ-LLC takes its Data Protection responsibilities seriously and we are committed to using the data we hold in accordance with the law. The following explains how and why we collect your personal data and what we plan to do with it as well as outlining your privacy rights under GDPR which will take effect as of 25th May 2018. Please read the following carefully to understand our practices regarding your personal data.

Data Controller

Kinetic Business Solutions Middle East FZ-LLC (Trade License Number 873), with registered office address – Office 106, Building 47, Dubai Healthcare City, PO Box 450568, Dubai, United Arab Emirates, telephone – +971 4 442 092169 www.kinetic.ae

If you have queries about this privacy notice or wish to exercise any of the rights mentioned in it, please contact [email protected]

Definitions

Candidates” includes applicants for all roles advertised or promoted by Kinetic Business Solutions with clients; as well as people who have supplied a speculative CV to Kinetic Business Solutions not in relation to a specific job.

Clients” while it speaks for itself, this category covers our customers, clients, and others to whom Kinetic Business Solutions provides services in the course of its business.

Cookies” means a piece of information that is stored on your computer’s hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit.

Data Controller” means a person who determines the purposes for which any personal data are to be processed.

General Data Protection Regulation (GDPR)” a European Union statutory instrument which aims to harmonize European data protection laws. It has an effective date of 25 May 2018, and any references to it should be construed accordingly to include any national legislation implementing it.

Personal Data/Information” means information that is about you or from which we can identify you.

Processing” means obtaining, recording or holding the data or carrying out any operation on the data including erasure, disclosure, retrieval or alteration.

Sensitive data” means personal data consisting of information as to racial or ethnic origin, physical or mental health, religious beliefs, political opinions and any proceedings for offences committed.

Suppliers” refers to partnerships and companies who provide services to Kinetic Business Solutions.

Personal Data We May Collect

We will collect personal data on clients, candidates, suppliers, referees, emergency contacts and consultants.

Data collected may include (but is not limited to):

Candidate Data:

Name DOB
Photograph
Contact details
Gender
Marital status
Right to work in a specific country – passport/residency visa/identity card/birth certificate
Education details
Employment details
Referee details
Nationality
Work permit details
Banking/Financial information (for background checks or to process payroll)
Links to your profiles available in the public domain (e.g. LI, FB, Twitter)
Criminal conviction details (if required)
Details about your current benefits/salary arrangements
Information your referees choose to tell us

Client Data:

We only require contact details or details of the individual contacts at your organisation (name, phone number, address, email, corporate website) to ensure our professional relationship runs smoothly

We may hold extra information that someone in your organisation has chosen to tell us

Company registration number and financial information

Supplier Data/Referees/Emergency Contacts:

We collect details for our contacts within your organisation (name, phone number, address, email)

Bank details so that we can pay you

We may hold extra information that someone in your organisation has chosen to tell us

Emergency contacts and referee details (name, email, phone number)

How is it Collected

Candidate Data:

We will collect candidate data in two main ways:

Directly from you;

Entering your details on an application / registration form as part of the registration process

Handing us your hard copy CV on site or at an event

Being interviewed by a Kinetic Consultant

Applying for jobs through a job site

Emailing your CV to the Kinetic team

Other sources;

Third party sources such as LinkedIn and other job sites

Referees may disclose information about you

Personal recommendations

Clients or a Recruitment Process Outsourcing (RPO)/Managed Service Provider (MSP) supplier may share information

Client Data:

We will collect client data in two main ways:

Directly from you;

Where you proactively contact us by phone/email

Where we contact you through business development activities

Other sources;

(we may seek more information about you by way of due diligence)

From other limited sources and third parties (for example from our candidates if they provide us with your details to act as a referee for them)

By researching online and offline media

Why is it Being Collected

We use it in several ways:

Recruitment activities – to help candidates find employment and to fulfil contractual agreements with clients

Marketing activities

To exercise legal claims

Make contact in the case of an emergency

Who do we Share your Personal Data With?

Where appropriate we may share your personal data with:

Clients to introduce candidates to them

Candidates to arrange interviews and engagements

Third party service providers who perform functions on our behalf (including accountants, lawyers)

Payment or any other financial service providers (debt recovery teams)

Third party outsourced IT providers where we have a processing agreement in place

RPO/MSP suppliers as part of our clients’ arrangements

Individuals or organizations who hold information related to your reference or application to work (other recruitment agencies or past employers)

If Kinetic Business Solutions merges with, or is acquired by, another business in the future we may share your data with the new owners

Your Rights

Here is a list of your individual rights under GDPR laws (they do not apply in all circumstances):

The right to be informed about the personal data we process on you;

The right to have your personal information corrected if it is inaccurate;

The right to have your personal information erased (the “right to be forgotten”);

The right to restrict processing of your personal data; The right to object to processing of your personal data;

The right to move, copy or transfer your personal data (“data portability”);

The rights in relation to automated decision making which has a legal effect or otherwise significantly affects you (we mention this right here for completeness, but we do not carry out automated decision making and so in practice this right will not be relevant to you)

The right to withdraw consent at any time. Click here to opt-out of all communication

Please contact [email protected] (or contact details at the top of this Privacy Notice) if you wish to exercise any of these rights if and to the extent they are relevant.

Data Access Rights

You have the right to access information we are processing and obtain information about how we process it (subject access request). A copy will be sent to you no later than one month from when we received your request. We will not charge you for providing you with the information but may charge you a reasonable fee for supplying any additional copies.

Please apply using the reference Subject Access Request:

By post to Kinetic Business Solutions Middle East FZ-LLC, PO Box 450568, Dubai, United Arab Emirates

By email to [email protected]

Please note that where the request is received via email, security checks will be conducted prior to release of any information.

Our Legal Basis for Processing Your Data

We will collect and process your personal data (which may include sensitive personal data) for the purposes of providing you with work-finding services. The legal basis we rely upon to offer you these services are:

Consent

Should we want or need to rely on consent to lawfully process your data we will request it by email or an online opt-in process and record your response on our system. ‘Opt-in’ consent means you have given us consent freely without pressure, that you know what you are consenting to and that you have given positive and affirmative action in giving us consent (we’re likely to provide a tick box so that it is unambiguous).

You have the right to withdraw your consent to processing at any time, please click here.

Legitimate Interest

Under data protection law there are some circumstances where we may rely on a legitimate interest to process your personal data. We can do this if we have a genuine and legitimate reason and we are not harming your rights and interests.

We don’t think any of the following activities harm your fundamental rights – in fact, they help us to provide a more efficient and tailor-made service.

For us to continue providing services to candidates and clients we need to process your data for internal administration including invoicing.

We think it’s reasonable to expect that if you’ve posted your information and CV on a job board or professional site, you are happy for us to collect and/or use your data to offer our services to you.

We introduce candidates to clients for employment and therefore the sharing of data is an essential part of this process in helping you secure the job you want.

To allow us to make relevant job offerings and help you with your search for work we think it’s reasonable for us to process your data.

We have our own obligations under the law and therefore may share your data in relation to tax collection, crime detection or litigation cases.

For us to provide the best possible recruitment service to clients we store your personal data and from time to time send candidate assessments for you to complete.

We store supplier data to enable the receipt of services from you as well as financial details to pay you for your services.

As an emergency contact, we will use these details to contact you in the case of an emergency. We are sure you will agree that this is a vital element of our people-orientated organisation.

As referees, we use your personal data to contact you for a reference. This is a part of our quality assurance procedure and so we deem this to be necessary for our legitimate interests

Third Party Websites

This privacy policy applies only to personal data collected and processed by Kinetic Business Solutions. We are not responsible for the privacy of any third-party websites or services.

Data Retention

Kinetic Business Solutions will retain your personal data only for as long as we need it for our legitimate business interests, is consistent with the law and that you’re happy for us to do so. Different laws require us to keep different data for different periods of time.

To ensure our data is accurate, we keep in touch with you so that you can let us know of any changes to your personal data.

Employee personal data and contracts will be held for the duration of employment and then for 6 years after the last day of contractual employment.

In all other circumstances if you have had no ‘meaningful communication’ with Kinetic Business Solutions for at least five years we will ensure that all your personal data is deleted. When we refer to ‘meaningful communication’ we mean communication between us where you are actively engaging with our services (e.g. submitting your CV or discussing potential roles). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.

Cookies

Our website only uses Google Analytics as a way of data processing and does not collect data by any other means. We use cookies to do two things:

To track your use of our website. This enables us to understand how you use the site and helps us to develop and improve our website and services in response to what our visitors want; and

To help us advertise jobs to you that we think you’ll be interested in.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. Cookies can also be controlled by functions within your browser.

Data Storage

All data is held using our in-house servers located in the UAE. Data always remains within our CRM application and on secure servers, located in the United States. Data security is of great importance to Kinetic Business Solutions and to protect your data we’ve put strong measures in place to ensure your information is secure at all times.

Changes to our Privacy Notice

Kinetic Business Solutions reserves the right to amend this privacy notice as we deem necessary or as may be required to by law. Such modifications shall be effective immediately upon posting on this website. Any substantive changes will be announced on the site and a notification by way of email will be sent.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Kinetic Business Solutions please contact Mark Nancarrow [email protected]  +971 4 442 0921

You also have the right to raise concerns with the Information Commissioners Office (ICO) on +44 1625 545 700 or at https://ico.org.uk/make-a-complaint/ , if you believe that your data protection rights have not been adhered to.